2/2/2006 9:41:36 AM, by Ryan Paul
iPod Creating Concern over Hearing Loss
John Patterson of Louisana has filed a lawsuit against iPod maker Apple, claiming that the
popular portable music players are "inherently defective in design and are not sufficiently
adorned with adequate warnings regarding the likelihood of hearing loss." Patterson is asking
for cash in unspecified quantity, and iPod upgrades designed to protect users from accidental
hearing loss. Although Patterson himself does not claim to have actually suffered hearing loss,
the complaint filed with the U.S. District Court in San Jose claims that the capacity of the
device to exceed 115 decibels presents a legitimate risk. Patterson has not issued any public
statement, but his attorney Steve Berman explained Patterson's reasons for pursuing the case:
"He's bought a product which is not safe to use as currently sold on the market.
He's paying for a product that's defective, and the law is pretty clear that if
someone sold you a defective product they have a duty to repair it."
Apple already includes a cautionary notice with the documentation of every iPod,
which warns that "permanent hearing loss may occur if earphones or headphones are used
at high volume." Patterson considers this warning inadequate, and wants something to
be done about it. It is unlikely Apple will readily compromise the glossy iPod aesthetic
by adorning the music player with permanent warning messages, but fears of legal liability
in an overly litigious society may force the issue. This isn't the first time that
iPod-related hearing loss concerns have afflicted the company. Stringent foreign
regulations forced Apple to impose a 100 decibel limitation on all the units sold
in France. That kind of restriction is not enough for Patterson, who also claims in
his legal complaint that the ubiquitous white ear buds shipped with the music player
increase the risk of hearing loss because of their proximity to the ear canal.
Audiologists have been concerned about portable music player induced hearing loss for quite
some time now. Apparently, the iPod does not pose a greater threat than any other portable
music player, and responsible listening makes the risks entirely controllable. An article
from Times Online last month includes some relevant quotations from audiologist Angela
King, who explains hearing loss:
"People with good hearing have tiny hair cells that line the inner ear and transmit
signals to the brain, which it interprets as sound," King explains. When repeatedly
exposed to uncomfortably loud noises (loud is defined as above 80dB), including music
through headphones and at concerts, those hair cells require a rush of blood or oxygen,
otherwise "they effectively die". Temporary hearing loss or tinnitus (ringing in the ears)
is a sign that hair cells are trying to recover, but "over time recovery becomes
impossible and hearing is permanently impaired".
According to the article, audiologists recommend reducing volume and limiting listening
time to approximately an hour a day. Manufacturers recommend taking frequent listening
breaks in order to give the ears a chance to rest. The article also includes some
interesting statistics from the Royal National Institute for the Deaf, which state
that 39 percent of listeners between 18 and 24 years of age do not use safe listening habits.
The risk of hearing loss is clearly real, and some listeners are clearly not taking
steps to reduce exposure to detrimental noise. Patterson may have suffered hearing
loss from listening to his iPod too loudly, but is a lawsuit really the best
solution, and should Apple really be held responsible for the choices made by
its users? Lawsuits have a way of drowning out personal responsibility and common
sense with the siren song of easy settlement money. One could argue that companies
like Apple have a societal responsibility to limit damage that could potentially
be caused by their products, but one could also argue that imposing unnecessary
limitations reduces the personal freedom of consumers that use products responsibly
as well as consumers that are willing to take the risks. If an iPod owner wants to
crank up the volume for just a few minutes to enjoy their favorite song, should
Apple be required to prevent them from doing so?
Patterson's claim that the iPod is inherently defective also calls for closer
scrutiny. When used incorrectly, many electronic devices pose risk of injury.
Widely available medical literature as well as documentation distributed with the
device by Apple clearly present the risks of detrimental listening habits, and the
user is able to control the volume and use the device in a way that does not negatively
affect hearing. Should vehicles be considered defective because they can facilitate
unsafe driving? Should file browsing software be considered defective because it
enables users to accidentally delete files? Obviously there is a gradient. A file
manager incapable of providing optional warnings is certainly deficient if not
defective, and the same is true of a vehicle that lacks a speedometer.
There are also some broader implications here that impact consumers. This kind of
litigation costs companies a lot of money, and a company that has to pay out a hefty
settlement may be forced to increase the price of their goods in order to make an
adequate profit. Worse than that, companies may decide to invest less of their
resources in developing innovative new products in order to avoid the risk of
litigation in the future, a fear that has been voiced in the wake of the MGM v.
Grokster decision. Although civil law provides consumers with a valuable way to
protect themselves from exploitation, detrimental litigation can impede progress
and make goods less affordable for consumers. Since Patterson has not actually
suffered hearing loss, it might be better for him to consider collaborating with
Apple to increase awareness of the problem and find a mutually beneficial solution,
even if it doesn't involve someone paying someone else a large sum of money.